Reviews

Eilis, Ballyvaughan
5.0

04.02.2019

  • Total Rating
  • Efficiency and helpfulness of reception team
  • Standards of housekeeping and maintenance
  • Service and quality in bar and restaurant
  • Comfort of accommodation
  • Overall service and staff friendliness
Comments:

Staff were so friendly and helpful. Restaurant staff were really cheery over breakfast despite chaos caused by snow. Rooms seem to have been renovated since my last stay a year ago and look great. The leisure centre, as always has the loveliest pool with lots of natural light. Have been staying here for years but it just gets better.

William, Newtownards
5.0

02.02.2019

  • Total Rating
  • Efficiency and helpfulness of reception team
  • Standards of housekeeping and maintenance
  • Service and quality in bar and restaurant
  • Comfort of accommodation
  • Overall service and staff friendliness
Comments:

We had a very good experience with you and found your staff very friendly . Your Leisure Center is well equipped, clean and well maintained. The staff in the Restaurant both in the evening and morning were very friendly and helpful. Good variety at Breakfast and the Restaurant Menu had a good variety. The food was of good quality and well presented. Congratulations on a well run hotel.

Sandra,
5.0

30.01.2019

  • Total Rating
  • Efficiency and helpfulness of reception team
  • Standards of housekeeping and maintenance
  • Service and quality in bar and restaurant
  • Comfort of accommodation
  • Overall service and staff friendliness
Comments:

This is my 2nd time staying here.My husband and i had a great weekend and will definately be back again

Lorna,
5.0

27.01.2019

  • Total Rating
  • Efficiency and helpfulness of reception team
  • Standards of housekeeping and maintenance
  • Service and quality in bar and restaurant
  • Comfort of accommodation
  • Overall service and staff friendliness
Comments:

Can not fault a thing had a wonderful stay room was perfect with beautiful views and food was amazing and staff were exceptional. we will be back again soon thanks for a lovely time.

Gerry, Derry
5.0

27.01.2019

  • Total Rating
  • Efficiency and helpfulness of reception team
  • Standards of housekeeping and maintenance
  • Service and quality in bar and restaurant
  • Comfort of accommodation
  • Overall service and staff friendliness
Comments:

I love the "extra mile" the staff put into their attention of guests. Very attentive, friendly and a delightful, surprising personal touch when they discovered it was my wife's birthday. First class.