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Reviews

Maureen,
4.8

18.09.2020

  • Total Rating
  • Efficiency and helpfulness of reception team
  • Standards of housekeeping and maintenance
  • Service and quality in bar and restaurant
  • Comfort of accommodation
  • Overall service and staff friendliness
Comments:

Very good value.

Iain,
4.8

17.09.2020

  • Total Rating
  • Efficiency and helpfulness of reception team
  • Standards of housekeeping and maintenance
  • Service and quality in bar and restaurant
  • Comfort of accommodation
  • Overall service and staff friendliness
Comments:

We spent two nights in the hotel and were very happy with our stay. Of course, with covid restrictions, things are not quite as relaxed as normal and spa facilities weren't available - but we expected this would be the case. Breakfasts and evening meals were generous and very tasty. Restaurant staff were very friendly and efficient, as were reception staff. Our room was clean and comfortable...our only quibble was that the option of brighter lighting in the room would have been welcome especially for reading at the table, perhaps a standard lamp? Thanks to everyone in the Gateway who helped us enjoy a special break.

Gerard,
5.0

17.09.2020

  • Total Rating
  • Efficiency and helpfulness of reception team
  • Standards of housekeeping and maintenance
  • Service and quality in bar and restaurant
  • Comfort of accommodation
  • Overall service and staff friendliness
Comments:

Excellent stay with brilliant staff and service

Eilish,
5.0

16.09.2020

  • Total Rating
  • Efficiency and helpfulness of reception team
  • Standards of housekeeping and maintenance
  • Service and quality in bar and restaurant
  • Comfort of accommodation
  • Overall service and staff friendliness
Comments:

Excellent stay Sunday slumber offer . Felt very safe with Covid 19 prevention measure

Diane,
5.0

16.09.2020

  • Total Rating
  • Efficiency and helpfulness of reception team
  • Standards of housekeeping and maintenance
  • Service and quality in bar and restaurant
  • Comfort of accommodation
  • Overall service and staff friendliness
Comments:

Lovely hotel all the staff were very efficient and friendly.The food was delicious and the bedroom very comfortable & clean.Had a great time.wonderful views from the restaurant.